ProfitLed Podcast

Why a Customer-Centric Sales Process is Your Competitive Advantage | Trevor Larson, Nectar | S1E3

Melissa Kwan Season 1 Episode 3

Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.

0:00 | 47:40

In this episode, Trevor Larson, Cofounder and CEO at Nectar shares:

  • The scrappy ways he got PerkNow off the ground and how that became Nectar
  • Benefits of bootstrapping vs having too much capital
  • Why putting yourself in your customers' shoes is the key to winning their hearts

Nectar is a 360 employee recognition and rewards solution for companies investing in culture.

ProfitLed host, Melissa Kwan and Trevor also discusses:

  • What were some things you prioritized and some things you chose not to invest in?
  • How did you balance needing to pay yourselves vs investing into the company?
  • Looking back, what are some things you would have done differently? 
  • How did you arrive at your focus on buyer-centric sales process?
  • What feedback have you heard from prospects since designing your sales process around their preferred buying journey?
  • What would you say to someone who’s afraid of oversharing info especially to their competitors?
  • As a bootstrapped company, how do you recruit and retain talent?


Show notes:

Connect with our host:

  • Follow Melissa on LinkedIn where she shares stories & lessons from her founder journey weekly.
  • Connect with Melissa at melissakwan.com and subscribe to  'your founder next door', Melissa's weekly newsletter on what it's like to build a company without an abundance of resources and friends in high places.
  • Follow @themelissakwan on Instagram and YouTube where she shares short videos of business advice and other truth-bomb sound bites.

This podcast was brought to you by eWebinar:

Find out how you can turn pre-recorded videos into interactive experiences with chat so you can run your demos, onboarding calls, and training sessions on autopilot, 24/7, without being there. Hop into a demo at eWebinar.com, no salesperson required.